These Terms of Service describe how this website may be used and the general terms that apply when you request information or plumbing service from Knauss Plumbing, LLC in Lewisburg, Pennsylvania.
Agreement to these terms
By using this website, submitting a form, calling us, emailing us, or scheduling plumbing service, you agree to these terms. If you do not agree, please do not use the website or submit information through it.
These terms are written for general website and service information. A written estimate, invoice, work authorization, warranty document, or other signed agreement may include additional terms for a specific job. If there is a conflict, the job-specific document controls for that work.
Plumbing services
Knauss Plumbing provides residential and light commercial plumbing services in Lewisburg and surrounding Central PA communities. Services may include plumbing repairs, drain and sewer work, water heaters, water treatment, boilers, gas lines, well pumps, remodel plumbing, and new construction plumbing.
Submitting a request through this website does not create an appointment, guarantee service availability, or guarantee that we can complete the work requested. A member of our team must confirm scheduling and scope.
Estimates and pricing
- Any price discussed before a site visit is an estimate based on the information available at that time.
- Knauss Plumbing charges a $100 diagnostic fee, which is waived if we complete the work.
- Final pricing may change if the work is different from what was described, if hidden conditions are discovered, or if additional parts or labor are needed.
- When practical, we explain the plan and price before beginning work. Emergency or diagnostic work may be billed separately from repair work.
- Written estimates are valid only for the time stated on the estimate. If no time is stated, pricing may change based on parts availability, labor, and job conditions.
Appointments and access
You are responsible for providing accurate contact information, service location details, and safe access to the work area. If we cannot access the property, if utilities are unavailable, or if conditions are unsafe, the appointment may need to be rescheduled.
Please secure pets, clear reasonable access around fixtures or equipment, and tell us about any known hazards before work begins. If another trade, property owner, tenant, or manager must be involved, please coordinate that access before the appointment.
Payments and invoices
Payment terms will be stated on the estimate, invoice, or other job document. Unless another arrangement is made in writing, payment is due when work is completed or when the invoice is issued.
Late, returned, disputed, or unpaid invoices may result in collection activity, suspension of additional work, or additional charges where allowed by law. Card payments may be handled by a third-party payment processor.
Customer responsibilities
You agree to provide accurate information about the plumbing issue, the property, and any previous work that may affect the job. You are responsible for choosing whether to proceed with work after we explain the available options.
You are also responsible for obtaining approval from the property owner, landlord, homeowners association, or other decision maker when that approval is required.
Workmanship and limitations
We stand behind our work and want customers to contact us if something does not seem right. Any workmanship warranty or parts warranty will be described in the estimate, invoice, manufacturer documentation, or other job-specific communication.
We are not responsible for pre-existing defects, hidden conditions, work performed by others, misuse, lack of maintenance, water quality issues, freezing, settlement, acts of nature, or failures unrelated to the work we performed. Some plumbing problems require opening walls, floors, ceilings, or outdoor areas to diagnose or repair; finish restoration may require other trades unless specifically included in the scope of work.
Website use
This website is provided for general information and for requesting plumbing help. You agree not to misuse it, attempt to interfere with it, submit false information, upload malicious content, or use it for any unlawful purpose.
We try to keep website information accurate, but service descriptions, pricing references, availability, and other content may change without notice. Website content is not a guarantee that every service is available for every property.
Third-party services
This website may link to or rely on third-party services such as maps, analytics, form processing, email delivery, payment processing, and hosting. Those services are controlled by their own providers and may have their own terms and privacy policies.
Privacy
How we collect, use, and protect information is described in our Privacy Policy. By using this website or submitting information, you also agree to the way information is handled under that policy.
Changes to these terms
We may update these terms from time to time. The updated version will be posted on this page with a new last updated date. Continuing to use the website or request service after an update means the updated terms apply.
These terms are provided for general website and service information and are not legal advice. Specific jobs may have additional written terms.
Contact us
Questions about these terms can be sent to Knauss Plumbing using the information below.
- Business
- Knauss Plumbing, LLC
- Phone
- 570-568-1851
- [email protected]
- 706 Judy Road, Lewisburg, PA 17837
See also our Privacy Policy.